Submit a Complaint

At Rapid Relief Team (RRT) NZ, we are committed to serving our community with compassion, integrity, and transparency. We value feedback from the public, partners, donors, and those we support — it helps us strengthen the way we deliver care and uphold the highest standards in everything we do.

If you have a concern, complaint, or suggestion about any aspect of RRT’s services, conduct, or activities, we encourage you to let us know. Every complaint is taken seriously and will be handled fairly, respectfully, and confidentially in line with our Complaints Policy.

Please complete the form below to submit your complaint or feedback. Our team will acknowledge your submission within five working days and aim to resolve the matter promptly.