1. Privacy and your personal data
    1. Rapid Relief Team (RRT) Limited (“we“, “us” or “our” for short) is committed to protecting the privacy of our users and appeals. This privacy policy (“Privacy Policy“) is intended to inform you how we gather, define, and utilise your Information (as defined below).
    2. It applies to Information collected by us, or provided by you, over our website at www.rrtglobal.org (“Website“) or in any other way (such as over the telephone or in an email). It is also intended to assist you in making informed decisions when using our Website. Please take a minute to read and understand the policy.
    3. This Privacy Policy, and our separate Terms of Use and our Cookies Policy, make up our Website “Terms and Conditions”.
    4. All your personal Information shall be held and used in accordance with the Data Protection Act 1998 (the “Legislation“).
    5. If you want to know what information we collect and hold about you, please write to us at: Data Protection Offer, Rapid Relief Team (RRT) Limited, PO Box 478, Ermington NSW 1700.
    6. Rapid Relief Team (RRT) Limited is the data controller of your Information for the purposes of the Legislation and is a company registered in Australia under company number 61 166 059 392.
  2. What Information do we collect
    1. When you visit our Website you may provide us with personal information such as name, address, email address and phone number (“Information“). You may provide us with Information in a number of ways:
      1. by supplying us with the Information as listed above, on an individual basis by completing a “Contact” form on our Website; or
      2. by corresponding with us by email, in which case we may retain the content of your email messages together with your email address and our responses.
      3. By communicating with us by telephone in which case we may record or monitor your calls and you consent to this.
    2. We may also collect information about your computer, including where available your IP address, operating system and browser type and the geographical location of your computer, for system administration. This is statistical data about browsing actions and patterns and does not identify you as an individual.
  3. Cookies
    1. Similar to other websites, our Website uses a technology called “cookies” and web server logs to collect information about how our Website is used. For details about how we use cookies, please see our Cookies Policy.
  4. How do we use the Information that you provide to us?
    1. We use your Information in the following ways:
      1. To correspond with you when you have contacted us using the “Contact” form on the Website; and
      2. to ensure that content from our Website is presented in the most effective manner for you and your computer or device.
    2. In limited circumstances we may pass your Information to other third party organisations:
      1. if we buy or sell any business or assets in which case we may disclose your Information to the seller or buyer of such business or assets; and
      2. if we are under a duty to disclose or share your Information to comply with any legal obligation or in order to enforce or apply our terms and conditions and other agreements or protect the rights, property, or safety of our appeals, or others. This includes exchanging information with other companies and organisations for fraud protection.
  5. Your consent
    1. By using our Website you consent to our collection and use of the Information as described in this Privacy Policy and our Cookie Policy. If we change our privacy policies and procedures, we will post those changes on our Website or otherwise notify you to keep you aware of what information we collect, how we use it and under what circumstances we may disclose it.
  6. How can you access your Information?
    1. You may request access to all your Information that we collect online and maintain in our database by emailing [email protected]. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.
  7. Where we store your personal data
    1. Data and Information that we collect from you may be transferred to and stored at a destination outside the European Economic Area (“EEA“). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. You consent to our sending and storing your Information outside the EEA. We will take all steps reasonably necessary to ensure that your Information is treated securely and in accordance with this Privacy Policy and our Cookies Policy.
  8. Security
    1. We maintain the highest standards of security, however the transmission of information via the internet is not completely secure. So, whilst we will do our best to protect your Information, we cannot ensure the security of your data during transit to our Website. Any information you submit is sent at your own risk. Once we have received your Information we will use strict procedures and security features to prevent unauthorised access.
  9. Third party sites
    1. Please remember that when you use a link to go from our Website to another website, our Privacy Policy and Cookies Policy is no longer in effect. Your browsing and interaction on any other website, including websites which are linked to ours, is subject to that website’s own rules and policies.

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